Software Support

Live Learn Innovate Foundation

software support

Live Learn Innovate Foundation (LLIF)

LLIF provides nonprofit infrastructure and data stewardship services that support independent applications and research initiatives.

If you’re experiencing issues while using an application that relies on LLIF Cloud, the resources below can help point you in the right direction.

General Help

Before contacting support, please review the common topics below.

Account Access

If you’re having trouble signing in, your login is managed through your authentication provider (such as Apple or Google). Please use those services to recover access before retrying.

Data Sync or Upload Issues

If data isn’t syncing as expected, review the application’s help documentation or visit the relevant troubleshooting guide linked below.

About Application Support

Some applications use LLIF Cloud as infrastructure but are developed and operated independently.

For application-specific questions, features, or product behavior, you may be redirected to the application’s own support team.

Example Application: Best Life

Best Life Inc. develops and operates Best Life, a consumer health and lifestyle tracking application that uses LLIF Cloud as one infrastructure provider.

  • Application support and feature questions are handled by Best Life Inc.
  • LLIF does not operate or manage the Best Life application

Our Role

LLIF focuses on:

  • Ethical data stewardship
  • Infrastructure reliability
  • Privacy-first governance

LLIF does not:

  • Provide medical advice
  • Diagnose conditions
  • Operate consumer applications
  • Replace healthcare providers

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